How to contact Petzl After-Sales
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Contact Petzl After-Sales here
Other questions :
- Can I drill into my helmet to install a headlamp or specific mounting plate?
- Can I mount a camera, like a GoPro, on my helmet?
- Can I change or wash the internal foam?
- Can I use my MICRO TRAXION or NANO TRAXION pulley with a RAD LINE 6 mm or other cord?
- My metal Petzl product's Instructions for Use indicate that is has a 10 year lifespan. What is it now? Is its lifespan now considered to be indefinite?
- How do you know if a website is fraudulent?
- May the GRIGRI, GRIGRI+ or NEOX be used for rope access work?
- What is the weight limit for belaying with GRIGRI, GRIGRI + and NEOX ?
- Which headlamps are compatible with HELMET ADAPT?
- How can I find the product sheet on the environmental qualities and characteristics of your product?
- How do I find out when my PPE was manufactured?
- What's the difference between the right- and left-handed versions of the ASCENSION handled ascender?
- How do I contact Petzl?
- Is my SWIFT RL headlamp compatible with the BIKE ADAPT 2 accessory?
- Can I put stickers on my helmet?
- Can I mount a headlamp on my bicycle?
- How to order a new headband?
- How to travel by airplane with a headlamp?
- How can I find out the model and age of my Petzl headlamp?
- Which rechargeable batteries are compatible with my headlamp?
- My headlamp provides only a little or no more light.
- Question about the OS by Petzl software?
- How do I use my lamp in fog?
- How to Put the Buckle Back on the ACTIK / TIKKA / TIKKINA Headband ?
- Question about the MyPetzl Light application?
- How do I buy a Petzl product?
- How do I adjust my helmet?
- Can I mount a headlamp on my helmet?
- Can I use my helmet for professional purposes?
- How do I transport my helmet without damaging it?
- Can I use my helmet for other recreational activities like biking, paragliding, kayaking, or horseback riding?
- Which helmet is the most suited for long hair?
- I’m hesitating between two different sizes. Which one should I choose?
- Can I use the SHUNT to self-belay?
- How do I retire my gear?
- How to care for and maintain a headlamp's headband?
- Can I use my connected headlamp without the MyPetzl Light app?
- How do I find Petzl retailers around the world?
- What is Petzl's guarantee policy?
- Before sending a defective product to Petzl, is there a specific procedure with a file number and a return date?
- What is PPE?
- What is the lifetime of my Petzl equipment?
- How should I store my equipment?
- How do I care appropriately for my Petzl equipment?
- Can I use my lamp while road biking?
- How does my lamp perform when using regular batteries?
- Does the lamp perform as well at very low temperatures?
- Os by Petzl : What is the difference between constant and declining mode?
- Does using a CORE rechargeable battery affect lighting performance?
- Is it possible to engrave a carabiner? And how can I identify a metallic product when its serial number is no longer decipherable?
- What should I use to write in the CARNET A6 (S90) and A5 (S91) topographic notebooks?
- What does WLL mean?
- Can I replace an LED on a headlamp?
- Are all USB chargers compatible with NAO headlamps?
- What do the Pat letters engraved on connectors mean?
- Can I change the light bulb in my ZOOM headlamp?
- Is it possible to repair my headlamp?