How to contact Petzl Professional After-Sales?
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Contact Petzl After-Sales here
Other questions :
- My metal Petzl product's Instructions for Use indicate that is has a 10 year lifespan. What is it now? Is its lifespan now considered to be indefinite?
- How do you know if a website is fraudulent?
- Which headlamps are compatible with HELMET ADAPT?
- How do I find out when my PPE was manufactured?
- What's the difference between the right- and left-handed versions of the ASCENSION handled ascender?
- How do I contact Petzl?
- How to order a new headband?
- My headlamp provides only a little or no more light.
- How do I buy a Petzl product?
- Individual serial number evolution
- My ZIGZAG/ZIGZAG PLUS product has a revised serial number: why?
- Does Petzl offer hearing protection for VERTEX, ALVEO, STRATO helmets?
- What is the technical update of my ZILLON / ZIGZAG / ZIGZAG PLUS product?
- How do I retire my gear?
- How to care for and maintain a headlamp's headband?
- How do I find Petzl retailers around the world?
- What is Petzl's guarantee policy?
- Before sending a defective product to Petzl, is there a specific procedure with a file number and a return date?
- What is PPE?
- What is the lifetime of my Petzl equipment?
- How should I store my equipment?
- How do I care appropriately for my Petzl equipment?
- Is it possible to engrave a carabiner? And how can I identify a metallic product when its serial number is no longer decipherable?
- What does WLL mean?
- Can I replace an LED on a headlamp?
- What do the Pat letters engraved on connectors mean?
- Is it possible to repair my headlamp?
- Can I mount a VIZEN on a pre-2011 VERTEX helmet?
- Petzl EXO Sales Program
- Can dealer/trainer train end-users with the EXO kit?
- Can dealer/trainer demo, purchase and sell the EXO kit?
- Can non-dealer training org. train end-users with the EXO kit?
- Can non-dealer trainers demo, purchase and sell the EXO system?
- Can dealers stock EXO system?
- Can dealers provide demonstration on the EXO system to potential buyers?
- Can dealers purchase and sell the EXO System?
- Can Fire Dept. purchase the EXO and Triact carabiner components separately from the kits?
- Can these Training Officers train other Fire Dept. outside their department ones they have completed the EXO trainer course?
- Can Fire Dept. have their Training Officers participate in an EXO trainer course so that they can in turn train their own Firefighters?
- Fire Dept. question: Can Petzl recommend training organizations that provide EXO System end-user and train-the-trainer courses?
- Can individual Firefighters purchase EXO System without their Fire Dept.'s approval?
- Can our Fire Dept. obtain sample EXO System for testing?